Programs Manager

Position Start Date: As soon as position is filled

Report to: Leadership Team

Location: Phoenix, AZ, with 1 day of remote flexibility

Aliento is a 501(c)(3) nonprofit organization serving students, Dreamers, and immigrant families to transform trauma into hope and action. Aliento is led by directly impacted individuals, youth, and supporters who strive to create an environment where human potential is nurtured and not defined by immigration status.

Our work is about cultivating power, nurturing collective action, and transforming lived experiences into a shared movement for dignity, healing, and lasting change. Through education initiatives, organizing, leadership development, healing-centered spaces, civic engagement, and policy advocacy, Aliento builds community power rooted in care, courage, and collective liberation.

We have impacted the lives of more than 80,000 people and led the efforts to pass Prop. 308, securing tuition equity for Arizona students regardless of immigration status. Aliento is a leading voice for students, Dreamers, and immigrant families locally, nationally, and globally.

About Aliento

Position Summary

Aliento is seeking a Programs Manager to join the team in a critical management position that will oversee the programs of the Cultiva, and Transform departments. These programs are a critical part of Aliento’s mission and work, and their continued development is essential to Aliento’s growth and success. The Manager will ensure that these programs are running smoothly and effectively by overseeing the day-to-day details through both direct execution and team management. Reporting directly to Senior Leadership would also support higher-level strategy to increase overall program effectiveness across departments. They will manage a total of four to six (4-6) direct reports of a mixture of FTEs and contractors:

As the manager of the core program team members, they will be expected to hold their direct reports to a high bar of excellence through consistent accountability and feedback cycles. The role is one that requires both a manager’s scope of oversight and detail-oriented execution. This position is based in Phoenix, Arizona, and is based in our office with one day of flexible remote work in alignment with Aliento’s policy.

Who are we looking for

This role is an exciting opportunity for experienced candidates to join a growing organization with multifaceted needs and operate in a dynamic landscape. Ideal candidates will be detail-oriented with strong communication skills, self-starters/initiative, and a successful background in program management and team management. This person will drive programmatic initiatives and improvements across multiple departments. This role is ideal for somebody who enjoys programmatic management and has a detailed approach to their personal execution, as well as that of their team members. Those with a goal-oriented and go-getter attitude and who thrive in a fast-paced environment are encouraged to apply.

  • Experience in non-profit, school-based, or community organizations is highly desired

  • 4+ years of experience in relevant work: managing programs, team management, strategic planning, etc. 

  • At least 3+ years of direct management experience of a team

  • Thrives in a fast-paced environment and is self-motivated to achieve results and a lifelong learner

  • Somebody who sees themselves on a continuous pathway of programmatic leadership

  • Experienced in managing day-to-day program operations and execution, as well as overall strategic programmatic development

  • Team player who assumes the best in others and is self-reflective 

  • Experience with project management - knowledgeable in creating project plans, managing up and laterally towards end project outcomes, and being able to pivot/adjust in fast-paced environments

  • Detail-oriented in their work and tasks, with strong organizational skills; holds others to the same standards

  • Compelling communicator, both written and verbal, to a variety of internal and external audiences

  • Aligned and committed to the mission and core values of Aliento; passionate about supporting immigrants, education, mental health, arts, and other areas that advance the rights of students, Dreamers, and immigrant families

  • Proficient in Google Workspace 

Essential Functions

Specified duties include, but are not limited to the following:

    • Transform:

      • Oversee the management and execution of Aliento’s education partnerships, while working with the Transform team and VP of Education and External Affairs to potentially expand these partnerships.

      • Oversee the management and execution of Aliento’s educational scholarship programs to increase program efficacy and ensure goals are met.

      • Oversee the strategy and execution of Aliento’s education and post-secondary pathways training, providing support to students from immigrant families to non-profit leaders and educational practitioners.

      • Oversee the strategy and the execution of the Transform team with their community engagement and access to resource goals; lead strategy to ensure continued innovation around the engagement based on success and performance data.

    • Cultiva:

      • Manage and execute a high-quality trauma-informed program for Aliento’s Cultiva programs: Arts and Healing Workshops, Open Mics, and the Art Gallery event.

      • Oversee the program execution of each Cultiva initiative, with an emphasis on increased efficacy and programmatic excellence.

      • Supervise and optimize the performance of contractors, interns, and other staff related to the Cultiva department and programs.

    • Manage and professionally develop your team member(s): 

      • Regular check-ins to understand and support their work streams, as well as monitor their progress toward goals.

      • Create professional growth pathways for your team member(s) that ensure growth and consistent accountability for high performance.

    • Ensure that direct reports who are also managers are effectively managing their team members’ programmatic workstreams, progress toward goals, and professional development.

    • Collaborate with the Leadership Team to ensure that all departments have ambitious and realistic performance goals.

    • Track and share progress toward organizational goals and overall performance feedback to direct reports with an ongoing feedback cycle, as well as sharing regular progress with the direct supervisor.

    • Participate actively in weekly meetings.

    • Meet weekly with the assigned supervisor with prepared check-in templates.

    • Meet weekly with direct reports with expected check-in templates.

    • Attend quarterly stepbacks and bi-annual retreats.

    • Support with co-creating communications content related to the departments 

    • Be a spokesperson for the organization (as needed).

    • Other duties, as needed.

Compensation Package

  • FTE $68,000 – $75,000, commensurate with experience

  • Accrual of PTO per PTO policy (first year of employment, accrual of 12 days)

  • Organization paid holidays (includes approximately two weeks off during the winter break)

  • Earned paid sick time, as required by Arizona law

  • Health benefits: Medical + Vision + Dental

  • Access to Professional Development

  • 401k participation

  • Other organization perks such as organization lunches, on site Gym, therapy sessions, etc.

Applications submitted by Sunday, April 19, at 11:59 PM MST will be prioritized for review.
Applications will continue to be accepted on a rolling basis until the position is filled.

WHAT TO EXPECT IN THE HIRING PROCESS:

  • Initial phone screening interview

  • 30-minute Virtual interview

  • Performance activity

  • In-person interview

  • Reference check

  • Final decision and offer

ALIENTO is an equal opportunity employer. Our team works with impacted communities, stakeholders, and institutions to co-create a place where the human potential is nurtured and not defined by immigration status. We believe our strength is centering youth, healing, truth and reconciliation, and the ability of impacted communities to co-create change and solutions that lead to equitable, inclusive, and thriving communities. Individuals who are proximate to the immigrant experience are strongly encouraged to apply.

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